News & Updates
September 24, 2020 - Media Release - Nelson & District Credit Union Hosts Virtual 69th Annual General Meeting
At Nelson & District Credit Union’s 69th virtual Annual General Meeting held in Nelson, BC on Tuesday, September 22, 2020, the Credit Union released financial results for 2019, announced long-term employee service awards, introduced acclaimed directors, while also addressing members with an update on the Exploring Strength and Unity discussion that is currently happening between six credit unions in the Boundary, Kootenay and Columbia Valley region. >>CLICK FOR COMPLETE MEDIA RELEASE
August 21, 2020 - Member Alert: Intermittent Interac Debit Chip-and-PIN card purchase declines
NDCU is aware an issue with specific terminals is causing members to receive declines when making a purchase with their MemberCard Debit Chip-and PIN card at certain merchants, including some automated fuel dispensers. It is important to note that this is not a card issue, but is an issue with specific terminals at the point-of-sale. The issue is not impacting all Debit Chip-and-PIN cardholders, all merchants, or all terminals. The Interac Debit systems are working normally for cardholders at non-impacted terminals, and affected cardholders can still use their Interac MemberCard Debit card to complete an eligible transaction. NDCU apologizes for any inconvenience.
May 1, 2020 – Reduced Hours of Operation for All NDCU Branches
The health and safety of our members, employees and communities are of utmost importance to us and are a key factor behind our decision-making as we proactively take precautions against the spread of COVID-19. As a result, we are limiting hours for walk-in traffic to 10:00 am to 2:00 pm*; but have employees responding to remote enquiries by phone, email or website between 9:00 am to 4:30 pm. See below and be aware that access can change at a moments notice and may not be immediately reflected as below.
Nelson Branch
- Monday to Friday (walk-in 10 to 2; remote enquiries 9 to 4:30)
East Shore Branch*
- Tuesday to Friday (closed to walk-in but with some branch support 10 to 2; remote enquiries 9 to 4:30)
- Saturday (closed to walk-in but with some branch support 10 to 2; remote enquiries 9 to 1:30)
Rossland Branch
- Monday to Friday (walk-in 10 to 2; remote enquiries 9 to 4:30)
