If you’re currently a MemberDirect^® online banking user, you already have access to a secure and environmentally friendly version of your statement. Just click on the “View e-Statements” menu button under “My Accounts” on the left of the web page.

Please Note: Members will continue to receive their mailed paper statements unless they select their paper preference online.

To discontinue mailed paper statements

1. Log in to online banking
2. Click on “My Accounts”
3. Click on “Statement Preferences”
4. Confirm member number
5. Select the preferred method of receiving your statement
6. Enter email (This is only for confirmation of registration. Your statement will not be emailed to you and you will not receive a notification that e-Statements are available).

To access your e-statement

1. Log in to online banking
2. Click on “My Accounts”
3. Click on “View e-Statement”
4. Select “Click here to download your statement”
5. Select the account, year and statement date you wish to view.

For those members not currently signed up for MemberDirect online banking and interested in e-statements, please stop by your community branch to get signed up, call 1.877.352.7207 or contact us for more info.

Have questions about e-statements?

SEE OUR E-STATEMENT FAQ

Please note:

Under your original agreement with us, e-statements will be considered correct if no exceptions are reported in writing within 30 days of the end of the month in which the error occurred. This means that, even when you switch to e-statements, you still need to review it monthly and notify us of any errors or omissions immediately.